At SoulBotTherapy, we strive to provide the best possible experience. However, if you are not satisfied with our services, this Refund Policy outlines the conditions under which refunds may be granted.
1. Eligibility for Refunds
We offer refunds under the following conditions:
- If a technical issue prevents you from accessing paid services and, we are unable to resolve it.
- If you accidentally purchase a service and request a refund within 24 hours of the transaction.
- If the service you paid for was not delivered as promised.
2. Non-Refundable Items
Certain services and products are non-refundable, including:
- Digital content that has already been accessed or downloaded.
- Subscription-based services after the first use.
- Personalized AI-driven mental health plans once initiated.
3. Refund Process
To request a refund, please get in touch with our support team at [Insert Contact Email] with the following details:
- Proof of purchase (receipt or transaction ID)
- Description of the issue
- Any relevant screenshots (if applicable)
Our team will review your request and respond within 5-7 business days. Approved refunds will be processed to the original payment method within 10 business days.
4. Changes to the Refund Policy
SoulBotTherapy reserves the right to modify this Refund Policy at any time. Changes will be updated on this page with an effective date.
5. Contact Us
For any refund-related inquiries, reach out to us at Help@soulbottherapy.com.
By purchasing services from SoulBotTherapy.com, you agree to this Refund Policy. Please review it carefully before making a purchase.