Last Updated: April, 30th 2026
This Cookie Policy explains how SoulBot Therapy uses cookies and similar technologies on our website, app, and related digital services, including Soululu.
By using SoulBot Therapy, you agree to the use of cookies as described in this policy, unless you disable them through your browser or available cookie settings.
1. What Are Cookies?
Cookies are small text files stored on your browser or device when you visit a website.
They help websites function properly, remember preferences, understand usage patterns, improve performance, support security, and provide a better user experience.
Similar technologies may include pixels, scripts, tags, local storage, session storage, device identifiers, and analytics tools.
2. How We Use Cookies
SoulBot Therapy may use cookies and similar technologies to:
- Keep the website and app functional
- Remember user preferences
- Support login and account sessions
- Improve website speed and performance
- Understand how users interact with our content and tools
- Improve Soululu and premium experiences
- Monitor errors, bugs, and technical issues
- Support payment and subscription flows
- Improve security and prevent misuse
- Measure marketing and campaign performance
3. Types of Cookies We May Use
3.1 Essential Cookies
These cookies are required for the website and app to function properly.
They may support:
- Login sessions
- Account access
- Security checks
- Subscription access
- Payment flow continuity
- Form submissions
- Website navigation
- Cookie preference storage
You cannot fully disable essential cookies without affecting core functionality.
3.2 Performance & Analytics Cookies
These cookies help us understand how visitors use our website and app.
They may collect information such as:
- Pages visited
- Time spent on pages
- Clicks and interactions
- Traffic sources
- Device and browser information
- Error logs
- Feature usage patterns
We use this information to improve content, user experience, performance, and platform quality.
3.3 Functional Cookies
Functional cookies help us remember choices and preferences, such as:
- Login state
- Language preferences
- Display preferences
- Saved settings
- Returning user experience
- Feature preferences
These cookies make the platform more personalized and convenient.
3.4 Payment & Security Cookies
Payment gateways, fraud prevention systems, and security tools may use cookies or similar technologies during checkout, subscription creation, renewal, refund handling, or fraud checks.
These may be used by third-party payment processors such as Razorpay to support secure transactions.
SoulBot Therapy does not control all cookies placed by third-party payment processors.
3.5 Marketing & Advertising Cookies
We may use marketing cookies to understand campaign performance, measure ad effectiveness, retarget visitors, and show more relevant content or offers.
These cookies may be set by advertising, analytics, or social media platforms.
Users may manage or disable these cookies through browser settings, cookie settings, or third-party privacy tools where available.
4. Third-Party Cookies
Some cookies may be placed by third-party services we use, such as:
- Payment processors
- Analytics platforms
- Hosting and security providers
- Email or marketing tools
- Embedded content providers
- Social media platforms
- AI or app infrastructure providers
- Chat, form, or support tools
These third parties may collect and process information according to their own privacy and cookie policies.
We recommend reviewing the policies of third-party services before interacting with them.
5. Cookies Used For Payments
When you purchase a subscription or paid feature, third-party payment partners may use cookies, scripts, or tracking technologies to:
- Process payments securely
- Verify transactions
- Prevent fraud
- Detect suspicious activity
- Support recurring billing
- Confirm payment status
- Maintain checkout session security
Payment-related cookies are usually necessary for secure payment processing.
6. Cookies Used For Soululu & App Features
Soululu and related app features may use cookies or local storage to support:
- Login sessions
- User preferences
- App performance
- Saved settings
- Feature continuity
- Personalization
- Security checks
- Subscription access
Disabling certain cookies may affect login, personalization, premium access, or app functionality.
7. Managing Cookies
You can manage or disable cookies through your browser settings.
Most browsers allow you to:
- View stored cookies
- Delete cookies
- Block cookies
- Block third-party cookies
- Clear browsing data
- Set site-specific cookie permissions
Please note that disabling cookies may affect website performance, login sessions, payment flow, premium features, or app functionality.
8. Browser Controls
Cookie settings can usually be managed through browser privacy settings.
Common browser options include:
- Chrome: Settings → Privacy and Security → Cookies and Site Data
- Safari: Settings → Privacy
- Firefox: Settings → Privacy & Security
- Edge: Settings → Cookies and Site Permissions
These settings may change depending on browser updates.
9. Consent
Where required by applicable law, we may request consent before placing non-essential cookies.
By continuing to use our website or app where a cookie notice is displayed, you may be treated as having accepted the use of cookies as described in this policy.
You may withdraw or modify cookie preferences where such options are available.
10. Do Not Track
Some browsers offer “Do Not Track” signals.
Because there is no universal standard for responding to Do Not Track signals, our website may not respond to them automatically.
You can still manage cookies through your browser settings.
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time.
The latest version will be posted on this page with the updated “Last Updated” date.
Continued use of SoulBot Therapy after updates means you accept the revised Cookie Policy.
12. Contact Us
For questions about this Cookie Policy, contact us at:
Business Name: SoulBot Therapy
Website: https://www.soulbottherapy.com
App: https://app.soulbottherapy.com
Email: help@soulbottherapy.com