Last updated: June, 5th 2026
This Cookies Policy explains how SoulBot Therapy uses cookies and similar technologies on SoulBotTherapy.com, app.soulbottherapy.com, and related services under the SoulBot ecosystem.
By using SoulBot Therapy, you agree to the use of cookies and similar technologies as described in this policy, unless you disable them through your browser or available cookie settings.
1. What are cookies?
Cookies are small files stored on your device when you visit a website or use an online service.
Cookies and similar technologies may help websites and apps remember preferences, keep you logged in, improve performance, understand usage, protect accounts, and provide a better experience.
Similar technologies may include:
- local storage
- session storage
- pixels
- tags
- scripts
- analytics identifiers
- device/browser identifiers
2. Where we use cookies
We may use cookies and similar technologies on:
- SoulBotTherapy.com
- app.soulbottherapy.com
- blog pages
- landing pages
- contact forms
- login and dashboard pages
- app features
- payment-related flows
- analytics and performance tools
- security and anti-abuse systems
3. Types of cookies we may use
Essential cookies
These cookies are needed for the website or app to work properly.
They may support:
- page loading
- login sessions
- account access
- dashboard functionality
- app security
- payment flow continuity
- consent preferences
- basic website functionality
You may not be able to use some features without essential cookies.
Security cookies
Security cookies help us protect users, accounts, and systems.
They may help with:
- fraud prevention
- suspicious activity detection
- login protection
- spam prevention
- abuse prevention
- session security
Preference cookies
Preference cookies help remember your choices, such as:
- cookie consent settings
- display preferences
- login preferences
- app settings
- language or region preferences, if available
Analytics and performance cookies
Analytics and performance cookies help us understand how people use our website and app.
They may help us learn:
- which pages are visited
- how users navigate the website
- which content performs better
- where errors happen
- how fast pages load
- which features need improvement
We use this information to improve user experience, content, performance, and reliability.
Payment-related cookies
When you make payments or manage subscriptions, payment partners such as Razorpay may use cookies or similar technologies to support payment security, checkout, authentication, fraud prevention, and transaction completion.
These cookies may be controlled by the payment partner and subject to its own policies.
Marketing or embedded content cookies
If we use marketing tools, social media embeds, videos, external forms, or third-party content, those services may set cookies.
These may help with:
- embedded media
- social sharing
- campaign tracking
- basic advertising measurement
- website referrals
We do not use private journal entries, mood logs, Soululu chat content, or sensitive SoulMap/test details for targeted advertising.
4. WordPress and website cookies
SoulBotTherapy.com may use WordPress-related cookies and plugin-related cookies for website functionality, security, forms, analytics, page performance, caching, and content management.
These cookies help the main website function properly.
5. App cookies and local storage
The Soululu app may use cookies, local storage, session storage, or similar technologies to support:
- login sessions
- dashboard access
- usage limits
- consent preferences
- app settings
- memory settings
- performance
- security
- error handling
- feature reliability
Deleting cookies or local storage may sign you out, reset preferences, or affect app functionality.
6. Third-party cookies
Some cookies may be placed by third-party service providers, such as:
- analytics providers
- hosting or security tools
- payment processors
- embedded content providers
- email or form tools
- performance monitoring tools
Third-party providers may process data according to their own privacy policies and cookie policies.
7. Cookie consent
Where required, we may show a cookie banner or consent tool.
You may be able to:
- accept all cookies
- reject non-essential cookies
- manage cookie preferences
- change your choices later
Essential cookies may remain active because they are needed for security, login, payment, or website/app functionality.
8. How to manage cookies
You can manage cookies through:
- our cookie banner or preference tool, where available
- your browser settings
- your device settings
- privacy tools or extensions
Most browsers allow you to block, delete, or restrict cookies.
Please note that blocking cookies may affect website or app functionality, including login, dashboard access, payments, saved preferences, and security features.
9. Browser controls
Common browser settings allow you to:
- delete cookies
- block third-party cookies
- block all cookies
- clear site data
- manage permissions for specific websites
- control tracking settings
Please check your browser’s help section for exact instructions.
10. Updates to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, tools, legal requirements, or our services.
When we update this policy, we will revise the “Last updated” date.
11. Contact us
For questions about this Cookies Policy, contact:
SoulBot Therapy
Email: help@soulbottherapy.com