At SoulBotTherapy, we prioritize the timely and secure delivery of our services and products. This Shipping & Delivery Policy outlines the details regarding order processing, delivery timelines, and related guidelines.
1. Digital Products & Services
Since SoulBotTherapy primarily offers digital services, most purchases are delivered instantly or within a specified timeframe via email or through account access.
- Upon successful payment, digital services, including AI-driven mental wellness plans and self-help resources, will be accessible immediately.
- In case of delays or technical issues, please get in touch with us for any assistance.
2. Physical Products (If Applicable)
If SoulBotTherapy offers physical products in the future, the following conditions will apply:
- Processing time: Orders are processed within 2-5 business days.
- Shipping time: Delivery times may vary depending on location and shipping method chosen at checkout.
- Tracking: A tracking number will be provided for shipped products where applicable.
3. International Shipping
Currently, we do not offer international shipping for physical products. Digital services remain accessible worldwide.
4. Non-Delivery & Lost Packages
- If you do not receive your digital service or product, contact our support team within 48 hours.
- If a physical product is lost or undelivered due to courier issues, we will assist in resolving the matter as per the courier’s policies.
5. Contact Us
For any questions regarding shipping or delivery, reach out to us at Help@soulbottherapy.com.
By purchasing from SoulBotTherapy.com, you agree to this Shipping & Delivery Policy. Please review it periodically for updates.